Privacy Policy for Michelle Irvine Hypnotherapy
Effective date: 1st May 2023
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Michelle Irvine Hypnotherapy ("us", "we", or "our") operates the michelleirvinehypnotherapy.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
By using the Service, you agree to the collection and use of information in accordance with this policy.
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What data do we collect and why do we need it?
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We collect several types of information for various purposes to provide and improve our Service to you. Personal Data that we collect may include, but is not limited to:
a. Name and age – This basic information helps us get to know you better.
b. Contact information, including address, email address, and phone number – We use this to communicate with you regarding your sessions. We will mainly use the method you first contacted us on, but if we cannot reach you, we may try a different method.
c. Next of kin/medical professional’s details – In case of emergency or if we are concerned about your well-being, we may need to contact your next of kin or medical professional. We will inform you if we decide to do so.
d. Session notes – We maintain brief notes about our sessions to track your progress and provide a better service.
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Will we share your data?
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We value your privacy and will not sell or use your data for unethical purposes. However, we may need to share your data in the following circumstances:
a. If required by law or court order, we may have to disclose your information.
b. If we believe that you or someone you mentioned is at risk of harm, we may have to report this information to the appropriate authorities.
c. We may discuss your case during supervision, but we will only use your first name to protect your privacy.
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How do we store your data?
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We store your data as a hard copy in a locked filing cabinet. After our work together is completed, we transfer the data with your initials to our password-protected computer. Your phone number(s) may be stored in our business mobile phone with your first name and last initial. Only authorized personnel will have access to your information.
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Data retention and disposal
We retain your details and session notes for the period required by our insurer (currently 7 years). After this time, we will securely destroy any document containing your personal information and delete your phone number from our mobile phone.
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Changes to this Privacy Policy
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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
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Contact Us
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If you have any questions or concerns about this Privacy Policy, please contact us:
By email: michelleirvine2@btinternet.com By phone: 07835 871655
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Use of Cookies and Cookie Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service
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a. Wix Cookies: As our website is built on the Wix platform, it uses cookies for important reasons, such as:
i. To provide a great experience for our visitors and customers.
ii. To identify our registered members (users who registered on our site).
iii. To monitor and analyse the performance, operation, and effectiveness of Wix's platform.
iv. To ensure our platform is secure and safe to use.
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b. Types of Cookies: The cookies used by the Wix platform can be categorised as follows:
i. Essential cookies: These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions made by you, such as setting your privacy preferences or filling in forms. ii. Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. iii. Functional cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. iv. Targeting cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
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c. Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
To learn more about Wix's use of cookies and how to manage them, you can visit Wix's Cookie Policy here: https://support.wix.com/en/article/cookies-and-your-wix-site
By using our Service and agreeing to this Privacy Policy, you consent to the use of cookies in accordance with the terms of this policy and Wix's Cookie Policy.